Commonwealth Ombudsman

Location
Level 5, Childers Square, 14 Childers Street, Canberra ACT 2600
Postal Address
GPO Box 442, Canberra ACT 2601
Enquiries
1300 362 072
Fax
(02) 6276 0123
Email
ombudsman@ombudsman.gov.au
Website
http://www.ombudsman.gov.au
Comment
Complaints line: 1300 362 072 - local call charge anywhere in Australia (calls from mobile phones will attract mobile phone carrier rates)
 
 

The Ombudsman is independent and impartial, works to improve public administration generally, and can suggest or recommend a remedy to resolve individual and systemic complaints. The Commonwealth Ombudsman's services are free.

The Commonwealth Ombudsman has wide powers to investigate complaints about the administrative actions and decisions of Australian Government agencies to see if they are wrong, unlawful or discriminatory.

The Ombudsman’s office also conducts investigations, performs audits and inspections, encourages good administration, and carries out specialist oversight tasks.

The Commonwealth Ombudsman is also the Defence Force, Immigration, Law Enforcement, Taxation, Postal Industry, Australian Capital Territory and Overseas Students Ombudsman.

Hotlines

  • Commonwealth Ombudsman

    Mr Colin Neave AM

    Location
    Level 5, Childers Square, 14 Childers Street, Canberra ACT 2600
    Postal Address
    GPO Box 442, Canberra ACT 2601
    Telephone
    (02) 6276 0125
    Fax
    (02) 6276 0123
     
     
  • Deputy Ombudsman

    Mr Richard Glenn

    Location
    Level 5, Childers Square, 14 Childers Street Canberra ACT 2600
    Postal Address
    GPO Box 442, Canberra ACT 2601
    Telephone
    (02) 6276 3707
    Fax
    (02) 6276 0123
     
     
  • Executive Assistant

    Ms Christine Sullivan

    Location
    Level 5, Childers Square, 14 Childers Street, Canberra ACT 2600
    Postal Address
    GPO Box 442, Canberra ACT 2601
    Telephone
    (02) 6276 0125
    Fax
    (02) 6267 0123
     
     
  • For validation reasons - please ignore

Last Reviewed: 11 February 2014.  Report an error

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